ET99 Privacy Policy – Our Firm Commitment to Protecting Your Information

This Privacy Policy ("Policy") applies to ET99 ("Platform", "we") and all users ("you") of the ET99 website et99.biz and its associated mobile apps. By registering an account or using our services on ET99, you agree to this Policy.

We believe privacy is a fundamental right. That's why ET99 only collects your data to deliver our services—never to sell ads. This Policy is written in plain English so every member can understand it clearly.

ET99 collects two types of data—information you provide directly, and information generated automatically through your use of the platform.

Information You Provide Directly

• Full name, mobile number, and email address (collected at registration).
• Date of birth (for age verification — users must be 18 or older).
• MFS number (bKash, Nagad, or Rocket — for payment purposes).
• National ID or passport number (for KYC verification).
• Information you provide when contacting support.

Automatically Collected Information

• Device information (model, operating system, browser).
• IP address (for security and fraud prevention).
• Platform activity logs (login times, pages visited).
• Transaction history (deposits, bets, withdrawals).

ET99 uses collected data solely for the purposes listed below. Any other use will require your separate consent.

• Account Management: Login, security verification, and account settings updates.
• Payment Processing: Processing deposits and withdrawals.
• Fraud Prevention: Detecting and blocking suspicious activity.
• Customer Support: Responding to support requests and resolving issues.
• Legal Obligations: Meeting regulatory requirements.
• Service Improvement: Improving the platform through anonymous analytics.
• Contact: Sending important updates and (with your consent) promotional offers.

ET99 may share your information with the parties listed below, only when strictly necessary and under very limited circumstances:

Payment Partners

Only the information required to process payments is shared with bKash, Nagad, and Rocket. These payment providers are not permitted to use this data for any other purpose.

Legal Obligations

We may be required to disclose information under a lawful order from a Bangladeshi court or regulatory authority. No information will be shared beyond what the law requires.

Technology Service Providers

Technology companies that support the operation of ET99's platform (hosting, security) are given access only to the data strictly necessary to perform their services. They are bound by ET99's confidentiality agreements.

ET99's website and app use cookies and similar technologies to enhance your browsing experience.

Use of Cookies

• Essential Cookies: Maintaining login sessions and ensuring platform security. Disabling these cookies will prevent the platform from functioning properly.
• Performance Cookies: Page load times and error tracking—fully anonymized.
• Preference Cookies: Remembering your language and theme preferences.

Cookies can be managed through your browser settings. Please note that disabling essential cookies may interfere with normal functionality on ET99.

ET99 follows industry-leading standards to protect your data. Our security infrastructure is upgraded every year.

• HTTPS (TLS 1.3) protocol used on all connections.
• AES-256 encryption for database storage.
• Passwords are hashed using the bcrypt algorithm — they cannot be read by anyone in plain text.
• Multi-layer firewall and DDoS protection on our servers.
• Regular security audits and vulnerability assessments.
• Restricted staff access — only personnel who require it can access specific data.

Every ET99 member has the following rights regarding their personal data. To exercise any of these rights, write to support@et99.biz.

ET99 strictly prohibits registration by anyone under the age of 18. We do not knowingly collect any data from minors on the platform.

If a minor is found to have created an account on ET99, the account will be immediately closed and all associated data will be permanently deleted. Any balance remaining in the account will not be refunded.

If you become aware that a minor is using ET99, please report it to support@et99.biz.

ET99 may update this Privacy Policy at any time. For significant changes:

• Members will be notified via their registered email or SMS.
• The "Last Updated" date on this page will be revised accordingly.
• A notification banner will be displayed on the platform for any significant changes.

Continued use of the platform after any changes constitutes acceptance of the updated policy. You may request previous versions of the policy through our support team.

For any questions, data requests, or complaints regarding this Privacy Policy, please contact us:

We take every complaint seriously. Protecting your privacy is one of ET99's highest priorities.